(Specifically, we used the AIIM scanner test chart (PDF) for the single-page tests to gauge fax resolution, because it offers a variety of grayscale details that serve as good stand-ins for text, charts, and other graphics. For each service we considered, we sent three test faxes to a virtual Kall8 phone number: a one-page PDF, a one-page DOC, and a 25-page PDF. Fax reliability and quality: There’s no point in trying to send a fax if it’s not going to be delivered or the quality is so poor that you have to resend it. We avoided services with confusing price tiers, sign-up fees, or extra charges for features that a freelancer or small-business owner would regularly need to access. For professional use, we focused on options that had straightforward subscription pricing.
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